Before going to the Sennheiser service center, identify the problem
Sennheiser not only delivers quality products, but also provides sennheiser services to its customers. We recommend this service, which is used when using products of this brand.
Not only are they more familiar with the product, but the quality of the techniques that have it already has a company license. Since they are fully responsible for the quality of the product. So that they are unlikely to disappoint customers with unskilled technicians.
Another advantage when using the services of sennheiser service center , is that all spare parts belong. When it comes to replacing components, there is no need to worry about their quality and suitability. Another advantage, the cost of the service is the desire tif cheaper, since it is part of the service of the product.
However, before you go to the sennheiser service center , in order to get the service, you must first determine whether the product really needs repairs. Sometimes consumers do not know the truth that the goods are in good condition. Here are the ways that can be done to determine the condition of one of their products, headphones.
Identify headphone problems before going to sennheiser service center
Before pressing the button and changing the settings, see if you have found the source of the problem. It is possible that the problem comes from an application used by another device, such as a mobile phone or an audio source. Therefore, it primarily uses headphones for other devices. It doesn’t matter if it can work properly or not. Make sure that the other device can work properly.
You can also use wired headphones or copy Bluetooth headphones. The last way is to try to install other products, if you have them. If the condition is normal, it means that your headphone is in good condition. If the condition remains bad, you need to look for the problem that you are facing again.
If the headphones cannot be connected to Android, this is usually the easiest to fix. First you need to check the manual. Because some headphones automatically switch to pairing mode when they are used for the first time.
If your device doesn’t show you hea dphone, you may need to read the guide to get the data to enter pairing mode. There are also headphones that require you to hold the power button for a few seconds. However, some mainly have a control center, have their own methods.
Other methods to use for early identification
You need to make sure that between the warkat is not connected to other headphones. There are several headphone phones that can beconnected to some devices while others cannot. Therefore, the settings may be from the device that was first paired. Therefore, first disconnect the connection, then it will automatically return to its original mode.
Another way is to disconnect other headphones of the same tone. Make sure your phone isn’t connected to the other headphones in the room. Because they will connect automatically when the network is turned on, when it is still in range. The initial step is to remove the old Bluetooth device from the phone.
Another problem that you need to pay attention to before going to the sennheiser service center, mengcharge the battery, if the battery is discharged, problems may arise during its installation. There are even cases when the headphones remain on when they are responsible. This means that the battery remains charged faster than expected. before using the battery, try to connect and charge .
Make sure both devices are compatible as there are several headphones or devices that are reviewed and improved. As an illustration, the latest devices use Bluetooth 5. 0 can usually connect to most of the 5.0 devices you own. But there are also those who can’t connect, karena latest model. Before contacting the sennheiser service center, check these points to make sure that both devices are compatible with each other.
Looking for problems in case of distortion
If you can put a headphone, but it doesn’t produce good sound, maybe the quality of the music is lower than it should be. It can also be some problems arising from the wireless connection. Check the music source before looking for this troubleshooting. Make sure that the static is not connected to the music source.
It is also possible thatyou are working with mp3s with low speeds. Another option is that your streaming service has been set up by default. You can see it using a different Bluetooth. Indicate whether your condition is good.
To check other masalah, coba off, turn off Bluetooth, disconnect all pairs of headphone, turn off the phone, reebot and pair it again from the very beginning.
If you hear music in the room, it may be too far away. It may also have too many obstacles on the road. In addition, it is terminated with other networks that use Wi-Fi and other connections.
If you have the Wireless or wire-fr ee feature, you’re probably listening with just one earbud at a time. But you have to do it in a certain way. For example, by entering double mode and using only 1 earbud. Ketika will establish a connection between the two, the results are not good. See the guide to see the correct listening procedure with one earbud.
For the best quality, it should periodically update the firmware. With the help of the official program and updating all the firmware, the quality will improve. It is also possible that using an additional program may solve the problem.
If you have an app, try disabling the add feature, such as equalizer, noise cancellation, and other processing can cause distortions. You even have to disable the built-in apps from your phone, like Samsung’s voice customization feature.
For good quality, as a rule, electronic devices use the choice of HD audio code or codec, which you can turn on or off. However, both are related to different codes. to see if the sound is improving, match the code.
If you’re trying to use a headphone PC, you can have 2 types of sound settings in Windows, 1 for stereo, and 1 for phone calls. Turn off one of them to get a stable sound quality of the headphones. Toturn it on, click on the speaker icon, compress thesound and be sure to select the headphones.
Looking for problems if you’re using 1 earbud
Before contacting the sennheiser service center, bisa also has a problem when listening to music using 1 earpiece, which is the problem. Reconnect the headphones to establish the connection between them. If necessary, turn everything off, turn it on again. So she will try to find a reconnection between these two things.
As we explained earlier, previous models often have a special single-listening method and it is possible that you accidentally entered a double setting.
Try removing them all and re-pairing them with 1 or dual mode. if you still don’t get the best quality, go back to the guide for the best recommendations you use.
The above steps confirm whether the problem is with the headphones or if there are problems outside the headphones. If there are problems with use, improve usability to get a good quality ter. But if the quality does not improve, there are problems with the headphones, contact the sennheiser service center.
If this happens, you need the services of the sennheiser service center so that you can not describe the approval. Contact the best technician and closest to your location. To receiv nn yes, please contact customer service, which you can get on the Indonesian website.
File a complaint, get information about the behavior of the nearest technician. When meeting with a technician, be sure to ask in advance about the description of the condition. Then how much it costs and processing time. When it is believed that the price is still affordable, you can fix it. But when baiya is not much different from buying a new one, it is better to buy a new one. It is also important to ensure that the damage is part of the handling of the sennheiser service center or not.