How to complain to the KFC call center in case of a problem : WAGB

How to complain toKFC Call Center about critical advice


If you have any issues, criticisms, or suggestions, then complaining to the KFC call center is the best path that can be taken. Especially we know for ourselves that this gourmet restaurant from the United States although it is famous for being very experienced, but it can not be perfect. Sometimes consumers find that the service or food is not optimal.


Of course, not all outlets have similar problems, but only a few stands. This can be caused by a simple opening or misunderstanding between consumers and servers. Therefore, one must complain about it, especially because this restaurant is reputed to be good and can accept criticisms and suggestions.


A brief idea of the origin of KFC


Kentucky Fried Chicken is known to have a long history, so experience in serving various food products does not need to be complained about at the KFC call center at all. Especially if we compare it with other restaurants or fast food franchises, most of them are surely still number one even in Indonesia.


Fast Food originated in the Kentucky city as the name suggests, where it was discovered and founded directly by Colonel Harland Sanders. The story is already very famous because he was previously only a marginal chicken seller and did not have much profit, so he was under great pressure to the point of falling on depression.


But that started to change when, in 1930, he started cooking fried chicken in Corbin and it turned out to be very friendly to people. Then, in 1939, Sanders made his own fried chicken recipe because he used many interesting types of spices and had his own way of preserving the processed taste.


This is what led Sanders to later receive an award in the form of a Kentucky colonel from the local governor. The creation of the franchise took place in 1955 where previously Sanders traveled from America to Canada to offer his goods. No wonder after that that many investors are interested in investing in Sanders’ business.


In 1978, the KFC National Training Center was opened after a significant investment by entrepreneurs such as Jack Massey and John Brown Jr. Sadly, 2 years later, in 1980, Harland Sanders passed away, so it became sad and profound news, especially since the development of his hard work was important at that time.


Advantages of KFCin terms of products and services


If you look at its long history, it’s no wonder that this franchise comes with many advantages, one of which is the ease of finding outlets. Now we can’t just find a outlet in a big city. But in every big city, there have to be many more outlets for the distribution to be fairly uniform.


We can see examples in big cities like Jakarta, Bandung, Surabaya or Semarang. In a big city, there are many buffer cities where each of them must have a KFC restaurant. So you don’t need to go all the way to the city or the provincial center because it’s more affordable from home.


Especially now that the delivery service can be used quickly and cheaply without any hassle. You can call 14022 directly and if you don’t know the menu, you can ask the employee who picks up the phone. Please note that the service number for delivery and customer service is not the same.


For all these outlets, they are also equipped with the best facilities so that sometimes people who complain about the KFC call center are there, but that’s okay. In general, complaints of problems take the form of services provided by employees or a lack of food only. But if other facilities such as places to eat or playgrounds are very optimal.


You can use the restaurant room to the fullest as the arrangement is comfortable as most of the outlets are quite spacious. In addition, in terms of cleanliness, it should be very preferable, especially by employees with cleaning tasks. They have been well trained so that they are experienced in maintaining the cleanliness of each restaurant void according to the POS.


Another advantage is that now it is not only used for stopovers, but can be used as a place for coffee. This happened due to the emergence of the latest restaurant, KFC Coffee, where it resembles cafes in general. You can find a room with a mini bar which is very comfortable.


How to complain to the KFC call center in case of a problem


Any business or restaurant will certainly receive comments or suggestions and even complaints from its customers, including KFC. But even if it contains criticisms and complaints, we should not give it arbitrarily. There is a separate adab in the submission of complaints, one of which is that all complaints and suggestions must be consistent with the facts.


If you don’t know the facts of what will be criticized, contact or complain to the KFC call center first . You can call their customer service phone number, which is 08071677777. If you think you’ve contacted but it turns out to be busy, you can email a complaint only.


You can ask questions about the service or the results of the food if they are not satisfactory. But you need to find the best time to do it, especially if the complaints are quite significant. But for the general type, complaints can be made as usual, but must be patient by calling CS or receiving their responses by email.


┬áComplaining to the KFC call center can also be done directly through their main website. There will be different columns in the form of data that need to be filled in with customer feedback. You can fill in all these fields with your own opinion, don’t fill in because you hear news from others.


In addition, if you have received a response from the company administrator, it must of course be received correctly. His name gives criticisms or complaints must certainly be ready to carry out the advice given. This advice is usually in the form of positive feedback so that it benefits consumers and businesses. So, in addition, neither party is harmed, but everything is profitable.


Alternative reviews other than complaining to the KFC call center


If you are unable to submit a complaint using a phone number and email, you can try it out via their social media such as Twitter on @KFCINDONESIA and Instagram @kfcindonesia. Due to delivery via social media, you need to know how to deliver it correctly. Especially the social media warehouse is hoaxes and various fake news.


Of course, if you give advice or complaints but actually a hoax, it can have criminal consequences. When complaining to the KFC call center, try not to use provocative language. This language is in the nature of pushing on a certain event or condition, if the company deems it unfavorable, the answer can be fatal for the whistleblower.


In addition, it is also mandatory to understand which issues want to be criticized or complained about. In addition, criticizing through social media must be in the form of facts, if it is in the form of an opinion, it will be considered a hoax. In addition, the content is negative, which is detrimental to one of the parties between the consumer and the restaurant.


Therefore, complaints to the old KFC call center must first be thought through again and again. Consider what the good and bad effects will be if you criticize any of the things in the restaurant. If he has good intentions, he must be sent immediately for the common good.


Maintaining politeness and politeness of language will be the last key to conveying opinions, criticisms or suggestions via social media. In addition, we come from Indonesia where both traits or characteristics must always be possessed. Although understanding that criticizing does not violate the law, but delivery should not be against the law.


We already know the benefits of this restaurant known for its flour fried chicken products. If you find poor service or food in bad taste, you can immediately send reviews and suggestions. If you are going to complain to the call center, KFC must always maintain its dignity.

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