Large call center, the best place to file a complaint or complaint
Mega Call Center is the best choice for those of you who want to submit complaints and want to get a solution as soon as possible . Miga is one of the banking entities in Indonesia and already has many customers, various products and services are able to attract the interest of their loyal customers.
Similar to other banking entities, although they want to provide the best service for customers and the public, they still cannot satisfy all their customers. That is why there are still some complaints and complaints that they receive because of the development and progress of the bank itself.
In addition, everyone has different views, so it is natural that the bank would still be suing, including mega banks. In fact, there are many ways that customers can do to submit complaints, either through websites, customer service, call center or visit mega bank offices directly.
However, many customers prefer mega call center services to provide complaints because it is considered more practical and easier than having to go all the way to branch offices and centers .
Ways to contact the call center
If you don’t know how to contact the call center from Mega Bank, how can you send. You can contact the centre via landline or mobile phone, so it depends on each person’s convenience when contacting the call centre to provide complaints or complaints.
For those of you who want to use a landline to call a mega call center, 1500010 phone number. This is different if you want to use a mobile phone regularly, then call 60010 you can call both numbers from anywhere, whether at home, office, public places and others.
Both numbers are only used for people in Indonesia. However, for overseas customers and want to submit a complaint to mega bank, there is no need to worry because there is also a special call center service for customers who are abroad, namely by calling 021-29601600.
First, you are greeted by a responder car that usually occurs when contacting mega call center.
Other ways to file a complaint
As stated earlier, call centers are not the only way to provide complaints or problems related to products and services from Mega Bank. There are many other ways that you can choose to file a complaint and you can choose it according to your needs and want.
In addition to the big call centers, there are mega-email banks as an alternative to big bank email, you need to go to the official mega bank website first and then go to the advice page on the web you have a few categories of problems that usually occur and you just need to enter the right one.
Then there are other services that you can use to provide complaints such as social media. Mega Bank provides several social media outlets, such as Twitter, Facebook and Instagram, which you can use to find out more about products and services to complain about.
The last step you can take to file a complaint is to go directly to mega bank offices, both branch offices and head offices, depending on the complaint you file. Some complaints must be resolved at head office, although there are some that are enough to get to the branch office.
Can complaints be without complications?
This question is often posed by those who want to contact the call centre. Many of us repeatedly think about contacting the call center because we think that it will confiscate a lot of credit. So, does calling mega call center take a lot of credit?
Just like call centers generally need credit when you want to call them. It’s just that, it’s not as big as we might imagine because it depends on the type of phone used, the operator and the duration we’re talking about. But, still you have to provide credit first.
As discussed earlier, large call centers can be contacted using landlines or normal mobile phones. If you use a landline, the only tariff that will be charged is a local tariff so it won’t take up much credit, so you don’t have to worry.
However, for ordinary mobile users, it also depends on the operator you are using because each operator has their own policy on tariffs to contact the call center. However, in general, the rate is calculated in a matter of every minute until the longer you call, the more the tariff.
Is the service available for 24 hours?
In addition to credit problems, the issue of service time or mega call center operating hours is also a question for many people to think of in advance when the time is right to call the call center because they do not know the operating hours provided by the bank.
To provide satisfactory services for customers and people, Mega Bank offers call center services for 24 hours. Therefore, you can call the call center anytime, anywhere when you need it. For example, in the morning, during the day, at night or early morning.
The sooner you file a complaint or complaint with experience, the faster you will get the best solution. This is one of the best forms of service that Mega Bank wants to offer to customers and people. So, you don’t have to worry when you have this kind of problem.
So when you experience problems related to the products and services provided by mega bank, then you can immediately transfer it through the big call center.
Common problems when contacting call centers
Any banking institution, restaurant, office or company that is already large usually has a call center number as a place for customers and customers to submit complaints and complaints. Likewise with mega call center is always well served and provides solutions on purpose.
If you experience problems when using mega bank products, of course this is quite annoying, especially if you are busy and have a lot of work, surely emotions also contribute to it. Along with a call center that cannot be contacted at a specific time, the problem can get worse.
The call center problem that cannot be reached usually occurs due to the large number of calls received and ultimately increases telephone traffic. This is naturally the case and the solution you can do is to contact him at a later time or avoid peak hours, such as working hours for a smooth connection.
For those of you who experience problems or have questions about mega bank products and services, then you can call the call center number that has been provided. Make sure you make good use of these mega call center services to solve the problems that are happening.